We're Hiring a Shopkeeper Assistant!

Umami Mart seeks a friendly and punctual team member to personalized customer service. This will be at our shop located at 4027 Broadway in Oakland. This position will be for Thursdays, Saturdays, and Sundays with opportunity to pick up extra shifts. We are a small, hard-working team who is looking to expand our loyal, niche customer base with you!

Pay is $20 per hour plus tips. New Shopkeeper Assistants will go through a 60-day evaluation period. During this period attendance will be assessed. Tardiness is not tolerated – you get two warnings, and the third time results in termination. We have a zero tolerance policy for drinking or drugs on the job.

This is a non-exempt hourly position. We require your full support and availability between Thanksgiving and Christmas Eve season.

Umami Mart seeks a team member who:

• Enjoys being part of a small, but growing team. Wants to be a key player in Umami Mart's growth

• Delivers excellent, friendly service to our customers by engaging with each customer who walks through our doors.

• Sticks to the weekend schedule.

• Ensures delivery of excellent customer service in store, via email, and on the phone

• Is genuinely interested in the products we carry. (bartender tools, ceramics, whisky, sake, shochu, beer, etc.). 

• Is willing to develop their knowledge and experience with Japanese drinks and convey that knowledge to guests through bottle sales and bar service.

• Is punctual and reliable. Two warnings, third time being late results in termination.

• Strong (can schlep up to 50 lbs, take out the trash, etc.). Lots of schlepping!

• Not afraid to get dirty; this is a physically demanding job including moving boxes, cleaning floors, being around dumpsters, cleaning bathroom.

• Has a friendly and flexible demeanor and can adapt to changes in shop priorities

• Can communicate and build relationships with customers.

• Has a flexible schedule; can potentially take on more days.

• Confident with working on their own and/or with a team. Self-direction is a plus.

• Able to multitask and prioritize responsibilities.

• Retail experience is a plus.

• Experience serving alcoholic drinks is a plus.

• Takes ownership of their work.

• Takes pride in cleaning and organizing (surfaces and bathrooms need frequent cleaning).